Presale begins at 10:00 a.m. CT / 11:00 a.m. ET on Tuesday, November 10, for select groups. General public booking opens at 10:00 a.m. CT / 11:00 a.m. ET on Thursday, November 12.

Presale access is available to select groups. Additional details on eligibility will be provided before the presale begins. 

Guests can reserve their cruise directly through the Hallmark Christmas Cruise website when booking opens on November 10 at 10:00 a.m. CT. / 11:00 a.m. ET.

The Hallmark Christmas Cruise sails November 8-12, 2027. 

• Monday, November 8, 2027 – Port Everglades, Fort Lauderdale, Florida. 

• Tuesday, November 9, 2027 – Day at Sea 

• Wednesday, November 10, 2027 – Grand Bahama Island, Bahamas (Arrive: 8:00 a.m., All Aboard: 4:30 p.m.) 

• Thursday, November 11, 2027 – Day at Sea  

• Friday, November 12, 2027 – Arrive at Port Everglades, Fort Lauderdale, Florida.

The cruise departs from Port Everglades in Fort Lauderdale, Florida.

Embarkation details, including arrival windows and terminal closing times, will be communicated closer to sailing. 

Disembarkation is expected to begin on the morning of Friday, November 12, 2027. Specific timing will be shared closer to sailing.

Yes.  Although uncommon, we reserve the right to alter the itinerary due to adverse weather, safety concerns, port closings, or mechanical issues. Hallmark works closely with Celebrity to preserve the scheduled itinerary and will communicate any changes to guests at the earliest opportunity. Embarkation times, arrival and departure times, and other schedule details are subject to change.

Check in period is scheduled between 10:30 a.m.-2:30 p.m, ET subject to change. For embarkation, guests should arrive at the pier within their selected arrival time. Early arrivals may experience a prolonged wait. For departure, disembarkation begins after final arrival and is dependent on customs and port clearance. Guests should allow enough time when arranging transportation. 

Assigned disembarkation times will be communicated once onboard. 

Guest will typically receive their Disembarkation Luggage Tags and instructions 24/48hrs before disembarkation. Transfers from port close five days before sailing, which can be booked online or via the app. 

While onboard guest can go to Shore Excursions/ Guest Services Desk at least 48hrs before disembarkation to add a post cruise airport transfer. 

Flight Time Recommendations:

• When booking flights, we recommend that you arrive in Fort Lauderdale no later than 12:00 p.m. ET or in Miami no later than 11:00 a.m. ET on Monday, November 8, 2027. 

• For your return trip on Friday, November 12, 2027, please schedule flights that depart Fort Lauderdale after 12:00 p.m. ET or Miami after 1:00 p.m. ET. 

• If you are traveling internationally, please allow additional time for customs clearance. 

Hallmark Christmas Cruise is sold in US Dollars and all charges incurred prior to sailing will be charged as USD. Currency conversion shown on the Celebrity website is for example purposes only. All pre-sailing payments will be processed as USD and non-USD accounts are subject to your bank’s exchange rate at the time of each transaction and are also subject to any foreign transaction fees of your bank. 

All onboard charges will be listed and charged in USD and non-USD accounts are subject to your bank’s exchange rate at the time of each transaction and are also subject to any foreign transaction fees of your bank.

Celebrity Cruises welcomes pregnant guests but cannot accept guests who will be entering their 24th week of pregnancy by the beginning of, or at any time during, the cruise or cruise tour. Guests are required to sign a health questionnaire at check-in acknowledging the pregnancy policy.  

Infants must generally be at least 6 months old as of the first day of the cruise. For Transatlantic, Transpacific, select South American and certain other cruises/cruise tours, including cruises with three or more consecutive days at sea, infants must be at least 12 months old on the first day. 

Guests may bring enough breast milk for the first day of the sailing along with any pumping/lactation supplies they need. If bringing the breast milk ashore, we advise guests to review publicly available information for each port of call on their guidelines. 

This policy does not extend to regular milk.  As a perishable food, regular milk cannot be brought onboard. 

Guests who require a freezer for breast feeding/milk, can speak to Special Needs at Sea - 1-800-513-4515 / https://www.specialneedsatsea.com

Guests should reach out at least 30-40 days before sailing to the Special Needs at Sea team for availability. 

Breastfeeding guidelines may vary by destination. Please review the local regulations and guidelines for each port of call prior to going ashore.

A 20% gratuity will be automatically added to all food and beverage purchases and charged to the guest.

Your Hallmark Christmas Cruise experience includes: 

• Four-night cruise to Grand Bahama Island, Bahamas 

• Daily shows featuring Hallmark stars 

• Themed days with festive activities and entertainment 

• A special photo op with select Hallmark stars 

• A premiere screening of a new Countdown to Christmas movie 

• Opportunities to connect with fellow Hallmark fans and create lasting memories 

The full Hallmark Christmas Cruise programming schedule and activity details will be announced closer to sailing.

Screenings, panels, and activities are general admission, so you’re welcome to come and go as you wish!  

*Some activities may require an assignment to a particular viewing/session to accommodate all guests. Optional experiences could be offered for an additional fee. If so, that will be disclosed at the time of the announcements. 

Yes! Guests can enjoy daily star programming, live shows, and a special photo op with select Hallmark stars. You may also spot stars throughout the ship during the sailing.

The full 2027 Hallmark star lineup will be revealed closer to sailing. Guests are encouraged to check back regularly for updates.

Yes! Guests will enjoy a special premiere of a new Countdown to Christmas movie during the cruise. 

Theme Days are guest-favorite opportunities to dress up and celebrate together. Guests can participate with festive outfits, holiday-inspired costumes, themed accessories, or simply add a touch of holiday flair.

The Theme Day schedule and Inspiration Guide will be shared before sailing to help guests plan ahead.

Many guests decorate their stateroom doors and hang stockings outside their cabins. Fellow guests often leave small surprises, creating a fun and festive way to connect throughout the sailing. Click here to learn more.  

No. Optional add-on experiences are available for an additional cost and are not included in your cruise package.  

Information about optional add-ons will be emailed to booked guests closer to embarkation.

The minimum age to sail on Hallmark Christmas Cruise is 6 months old at the time of sailing. 

• A minor is defined as an individual under 18 years of age as of Monday, November 8, 2027.  

• A young adult is defined as an individual between the ages of 18 and 20 as of Monday, November 8, 2027. 

• An adult is defined as someone 21 years of age or older as of Monday, November 8, 2027.  

Minors and young adults must be accompanied by an adult in the same stateroom. 

Minors traveling with an accompanying adult, who is not the minor's parent or legal guardian, are required to present the child’s valid passport and visa (if required) or the child’s birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child’s parents, along with a copy to be collected at the time of check-in formalities. The notarized letter from the child’s parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a legal guardian, the adult must present a certified Certificate of Guardianship with respect to the child. The adult must be 21 years and above. 

Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancelation penalty. NO exceptions will be made at embarkation. 

No, Hallmark is only able to manage what happens on board the ship. We’re not able to book or arrange hotels, flights, rental cars, or shuttles. 

We also recommend purchasing travel protection, as Hallmark isn’t responsible for any costs related to external travel plans in the event of a cancellation. 

A valid passport book is required for international cruise travel, along with visas where applicable. For domestic cruise travel, a valid passport book or other WHTI-compliant document may be required depending on the circumstances. Celebrity strongly recommends that all guests travel with a valid passport book even when it is not required. The name on the reservation must match the name on the guest's passport or other identification documents.  Review Celebrity Cruises travel requirements.

Your passport should not expire within six (6) months after your cruise ends.

The name on your cruise reservation must exactly match the name on your passport or other travel documents. 

Guests who do not have the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. No refunds will be provided to individuals who fail to bring the proper documentation. Guests are responsible for identifying and obtaining all required travel documents.

Visa requirements vary by nationality and itinerary. We recommend checking with the appropriate embassy or consulate for the destinations on your sailing.

Visit the U.S. Department of State at https://travel.state.gov or GenVisa at genvisa.com/celebrity.  

Guests who may require special accommodations should contact Celebrity Cruises' Access Department before sailing: 

• Phone: 866-592-7225 

• Email: special_needs@celebrity.com

Some ports require tender boats or gangways, which may limit accessibility. We recommend reviewing accessibility information before your cruise.

Yes. All guests must complete the required safety briefing before sailing. This may include reviewing safety information in the Celebrity Cruises app and checking in at your designated muster station.

Guests who may require special dietary accommodations should contact Celebrity Cruises' Access Department before sailing: 

• Phone: 866-592-7225 

• Email: special_needs@celebrity.com

Photos and short video clips are allowed. However, please respect your fellow guests and be unobtrusive when taking photos or video clips. 

**Camera-equipped smart glasses and other wearable recording devices are not permitted to be worn or used onboard, regardless of whether the recording function is active. ** If brought onboard, these devices should remain stored in your cabin. This includes, but is not limited to, smart glasses and other camera-equipped wearables. These devices are not considered permitted cameras under the photography guidelines below. 

The following are not permitted at any performances or activities: 

• Detachable lenses longer than 3” 

• Filming an entire performance 

• Flash photography 

• GoPro or similar style action cameras 

• iPad or other tablets 

• Professional audio or video equipment 

• Selfie sticks, monopods or tripods 

Hallmark reserves the right to ask guests to stop filming or taking photos at any time to preserve the guest experience and honor the wishes of our talent. 

Yes. The app is a helpful tool for completing required safety procedures and accessing onboard information.

The Celebrity Reflection is currently undergoing enhancements designed to elevate the guest experience. As a result, some venues, restaurants, bars, and deck plans may be updated before sailing.

Guests will be able to access information about staterooms, deck plans, dining venues, bars, and onboard amenities here.

Guests can enjoy beautiful beaches, snorkeling, swimming, local attractions, wildlife experiences, and relaxing island activities.

Yes. Shore excursions will become available for booking after guests receive their reservation number prior to embarkation.

Absolutely! Guests can enjoy the Celebrity Reflection's restaurants, bars, pool and solarium, spa, fitness center, lawn games, entertainment venues, and scenic ocean views.

The minimum age to drink or possess alcoholic beverages on ships sailing from North America is 21. Guests are not permitted to bring beer or hard liquor on board. Guests may bring one bottle of personal wine on board on embarkation day. When consumed in a shipboard restaurant, bar or dining venue, the booklet states that a $35 corkage fee applies, except for guests with a Classic or Premium Beverage Package. Alcohol purchased in ports of call or onboard shops will be stored by the ship and delivered to the guest's stateroom on the last day of the sailing. Celebrity reserves the right to restrict a guest's drinking privileges, regardless of age.

Celebrity Cruises operates onboard medical facilities staffed by licensed doctors and nurses to handle routine illnesses, injuries, and emergencies, though services and medications come with out-of-pocket charges. 

Guests may choose one of the following payment options: 

• Pay in Full at Time of Booking 
• Manual Payment Plan 

 
Pay in Full:

•  Guests who choose to pay for their cabin in full at the time of booking will have no future scheduled payments unless they modify their reservation or add additional elements (paid activities, excursions, onboard amenities, etc.).  

 
Manual Payment Plan:

• The Manual Payment Plan allows guests to spread payments over time. Required deposit and payment amounts are based on the date the reservation is made. 

 
All payments are made per cabin and are non-refundable. 

• 25% due at the time of booking 
• 25% due by April 8, 2027 
• 25% due by June 8, 2027 
• Remaining balance due by August 8, 2027 
   

Note: The final payment due on August 8, 2027, represents the remaining balance required to bring the reservation to 100% paid. 
 
Reservations Made After August 8, 2027 
Reservations made after the final payment date require: 

• A minimum $500 deposit at the time of booking; and 
• Full payment within 30 days of booking or by October 4, 2027 (35 days prior to sailing), whichever comes first. 

• Each payment transaction may be made with one credit card only. 
• Different installments may be paid using different cards. 
• Payments received after the due date will be subject to a minimum $35 late fee. 
• Reservations with payments overdue by more than 30 days will be canceled. 

In addition to the cruise fare, guests are responsible for all applicable taxes, port charges, fees, and booking fees. 

The individual making the reservation is considered the Lead Guest, under whose name the reservation is held. All consideration paid for the cruise is deemed earned when received and is therefore non-refundable. 

To make a payment for your cruise.

• Sign in to your cruise account using the Manage My Cruise link in the footer.
• Sign in using the email address and password you created at the time of original reservation. If you have forgotten your password, use the Forgot Password link to reset it.
• Once logged in, navigate to the Payment Page.
• Make your next payment using the credit card previously used or a new credit card. 
• Click the "Make Payment" button at the bottom of the page to ensure your payment processes.

Change Guidelines & Fees

Lead Guest (Primary Guest) 

• Booking through August 31, 2027: Lead Guest changes permitted for a $100 fee. 
• September 1 - October 24, 2027: Lead Guest changes permitted for a $250 fee. 
• October 25, 2027 - Sailing (November 8, 2027): No Lead Guest changes permitted. Reservations may be canceled, but all payments remain non-refundable. 

Additional Guests (Guests 2, 3 & 4) 

• Booking through August 31, 2027: Name changes permitted at no charge. 

• September 1 - October 24, 2027: Name changes permitted for a $100 fee per guest. 

• October 25, 2027 - Sailing (November 8, 2027): No name changes permitted. Reservations may be canceled, but all payments remain non-refundable. 

To add a guest to your stateroom.

• Sign in to your cruise account using the Manage My Cruise link in the footer.
• Sign in using the email address and password you created at the time of original reservation. If you have forgotten your password, use the Forgot Password link to reset it.
• Once logged in, update your occupancy for your stateroom. This will open all available stateroom options. 
• If a stateroom is available for the new occupancy you are requesting, choose your new cabin and continue through the process. 
• Add your new guest on the Additional Stateroom Guests page. 

The stateroom you originally selected may not accommodate additional guests. If the stateroom cannot accommodate additional guests, you will need to move to a stateroom that can or be placed on a waitlist if none are available. 

All payments are non-refundable unless otherwise stated by Hallmark. No refunds will be provided for any unused portion of the cruise, including accommodations, transportation, meals, activities, performances, or amenities, if you cancel, arrive late, are unable to travel, are denied boarding by the cruise line, depart early, or miss any part of the experience for any reason. 

We strongly recommend purchasing travel insurance to help protect against unexpected cancellations, interruptions, delays, illness, medical emergencies, and other travel-related issues.